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Zaward products are warranted to the
original purchaser against defects in materials
and workmanship for a period of one year from
the date of shipment. During the period, Zaward will be, at its opinion, repair or replace
products that prove to be defective.
The limited warranty remains valid provided the
product was properly installed and used.
The limited warranty does not apply to following
situations:
| 1. |
The product is found defective after the
warranty period is expired. |
| 2. |
The defect is caused by misuse, abuse, or
unauthorized repair, whether by accident or
other cause, or simply negligence. |
| 3. |
The product has been updated, reworked,
modified, or improperly tested by the purchaser
or its reseller, end-user, or by a third party
other than Zaward. |
| 4. |
The damage or loss is incurred in transportation
of the product. |
| 5.
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The product is damaged beyond
repair due to natural disaster, such as lightning,
flood, earthquake, etc. |
| 6. |
Any other cause which is not related to a product defect. |
The warranty is limited to the repair or replacement,
at Zaward's sole discretion, of the defective
product during its warranty period. The purchaser
must obtain a Return Materials Authorization (RMA)
number prior to returning the defective product
to Zaward for service.
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